Management board: Erich and Josef Hettegger 
Headquarters: Golling an der Salzach
Company name: Hettegger Tankstellen GmbH
Company register number: 380048w
Business identification (UID) no.: ATU 67228911
Company register court: Salzburg regional court
Authority pursuant to E-Commerce Law: Hallein district commission
Specialist section: Garage, service station and service ventures

Information to be provided according to E-Commerce Law and the Media Act

Data protection declaration

Section 1 General information regarding the processing of personal data The use of our website and the services we offer through it can result in the processing of personal data. Personal data refers to all information and data directly related to you (e.g. name, date of birth, contact details, etc.). The legal provisions (GDPR, Data Protection Amendment Act 2018, Data Protection Act, Austrian Telecommunications Act 2003) are observed at all times during the processing of personal data. This data protection information provides you with all the essential information pursuant to Article 13 ff) of the GDPR. The authority, pursuant to Article 4(7) of the GDPR, responsible for compliance with the provisions of the GDPR and the corresponding rights is: Hettegger Tankstellen GmbH Obergäu 310, FN 27968f, 5440 Golling, tel.: 06244/21150, fax: DW 4, e-mail: As the authority responsible, we have taken all technical and organisational measures to protect the personal data that we receive from you and subsequently process. If you contact us via e-mail, a contact form or another line of communication, the data you provide will be stored and saved by us for processing purposes. Your personal data will also be processed and stored if you wish to use our services, either for contractual reasons or if there is a justified interest. As part of a contractual relationship, we will receive and subsequently process the following data from you: [e.g. name, address, e-mail address, date of birth, telephone number, gender, account details, etc.]. The personal data that we receive from you and subsequently process will be transferred to third parties only if this is necessary to process the contract, has a legal basis or if there is a justified interest. If you have given consent to your data being processed, you can withdraw this at any time without giving any reason. The personal data that we have stored and processed will be deleted as soon as it is no longer required to fulfil our pre-contractual and contractual duties, or if the purpose of the processing ceases to apply, and provided that there are no legal storage obligations to the contrary.

Section 2 Your data protection rights
Pursuant to the GDPR, you – as the person affected by data collection and processing – have the right to information, deletion, limitation, rectification, data minimisation, data portability and objection. To exercise your rights, please contact the authority responsible cited under Section 1. This authority is also available to answer your questions and provide further explanations. If you believe that we are responsible for a data breach, you can lodge a complaint with the data protection / supervisory authority.

Section 3 Automated collection of personal data when our website is accessed
When you visit our website, the personal data that your browser transfers to our server will be processed. This includes the following data: IP address, HTTP status code, date/time/number of requests, browser, operating system, language and version of the browser software, request information. Data is collected for technical reasons so that you can view our website without restriction.

Section 4 Other functions and services of our website
In addition to the informational purpose of our website, we offer different services that may be of interest. To enable the use of our services, you must provide further personal data so that we can make our services available. The principles outlined above are always observed during processing. In some cases, we employ external providers to process your data. These external providers have been carefully selected and commissioned by us.

Section 5 Cookies
Our website uses cookies. These are small text files that are stored on your computer with the help of your browser. Cookies are used for gathering specific information and ensure that we recognise your browser the next time you visit our website. In particular, cookies enable us to organise our online range of services in a way that is more welcoming and effective. They do not cause any damage and cannot access your programs. If you do not consent to the use of cookies, you can deny/deactivate this function in your browser settings.

Section 6 Web analytics
Our website uses functions of the web analytics service. This takes place through the use of cookies, small text files that are stored on your computer and that enable your website use to be analysed. This results in information about the use of the website being transferred via you to one of the provider’s servers, where it is saved. If you do not consent to this, you can deactivate this function in your browser settings.

Section 7 Google Analytics
Our website uses Google Analytics, a web analysis service from Google Inc. (‘Google’). Google Analytics uses cookies, small text files that are stored on your computer and that enable your website use to be analysed. This information is transferred to a Google server in the USA, where it is stored. Your IP address is always recorded here. However, you can shorten the IP address beforehand by activating IP anonymisation on this website within Member States of the European Union or in states party to the Agreement of the European Economic Area. The ‘full’ IP address is transferred only in exceptional circumstances. On behalf of the operator of this website, Google processes this information to assess your website use, compile reports about website activities and provide the website operator with services corresponding to website use. The IP address transferred from your browser via Google Analytics will not be merged with other data. If you do not consent to this, you can deactivate the ‘cookies’ function in your browser settings. You can also prevent Google from collecting the data relating to your website use that is produced using the cookie and from processing this data by clicking the following link ‘’, downloading the browser plug-in provided there and installing it on your computer. Google Analytics helps us to constantly enhance our website and range of services. In the event that personal data is transferred to the USA, we would also like to point out that Google has joined the EU-US Privacy Shield. Information on the third-party provider ‘Google’: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax + 35 314 361 001. At ‘’, you will find further information and a third-party data protection declaration.

General terms and conditions

The general terms and conditions apply to all services and goods deliveries. Provided that nothing else has been agreed in writing, these terms and conditions apply as a significant part of the contract concluded between Hettegger Tankstellen GmbH and the customer. Site facilities provided for self-service by the customer (particularly portal washing facilities, SB washing facilities, vacuum cleaners) must be operated by the customer according to the operating instructions. In the event of improper operation, the company will not assume liability for damage to vehicles and property.

Order placement
Each business process – even customer self-service processes – is performed according to these general terms and conditions.

The prices displayed always apply. These include price lists, product cards, catalogues, etc. Fuel prices are displayed on the price masts and pumps and transferred electronically to the cash register system. In the event of price anomalies, the prices displayed on the pumps shall always apply.

Safekeeping of customer effects and property
The company shall not assume any liability for customer effects and property. This applies in particular to damages, for any reason whatsoever, to vehicles parked on the company premises and to their contents or parts. The company shall not assume any liability for storage (e.g. of clothing) or for any property that has been deposited, even if this was undertaken by an employee. Hettegger Tankstellen GmbH shall bear liability for property damage only in the event of malice and/or gross negligence.

The customer shall settle the final amount for the invoice without deduction immediately upon receipt of it. The customer is entitled to offset counter-claims against Hettegger Tankstellen GmbH only if this is uncontested or if a legally enforceable title exists. Complaints regarding defects must be contested by the customer promptly – i.e. immediately after they become apparent. For businesses, the notification of defects applies pursuant to the Austrian Commercial Code (UGB). Place of fulfilment / court of jurisdiction: if the Austrian Consumer Protection Act (iSd KSchG) applies to the customer, the local court of the headquarters of the service station company has exclusive jurisdiction in the event of all disputes. For consumers, the court in the area of jurisdiction of which the residence, normal place of residence or the place of the customer’s employment is located has jurisdiction. If the customer’s residence, normal place of residence or place of employment is located abroad following conclusion of the contract, the aforementioned court will continue to have jurisdiction.

Concept and design:



Hettegger Tankstellen GmbH